Privacy Policy

1. Who We Are

Wholesale Sensors is operated by Phoenix Sensors LLC. Our website address is wholesale-sensors.com. We sell OEM replacement pressure and temperature sensors for appliances, pool & spa equipment, refrigeration, and commercial applications.

Questions about this policy can be directed to sales@phoenixsensors.com or 480-868-2401.

2. Information We Collect

We collect information you provide directly when you:

• Place an order (name, email, shipping address, payment information)
• Create an account on our website
• Contact us via the contact form or email
• Subscribe to marketing communications

We also automatically collect certain technical data when you visit our site, including IP address, browser type, pages visited, and referring URL, through standard server logs and cookies.

3. How We Use Your Information

• Process and fulfill your orders
• Communicate about your order status, shipping, and warranty claims
• Respond to customer service inquiries
• Send product updates or promotional offers (only if you opt in)
• Improve our website and product offerings
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We share data only with:

• Payment processors (e.g., Stripe, PayPal) to process transactions securely
• Shipping carriers to deliver your order
• Service providers who help operate our website (e.g., web hosting), bound by confidentiality agreements
• Law enforcement if required by applicable law

We also sell on Amazon, eBay, and Walmart Marketplace. Orders placed through those platforms are subject to their respective privacy policies.

5. Cookies

Our website uses cookies to:

• Keep your shopping cart active between sessions
• Remember your login state
• Understand how visitors use the site (analytics)

You can disable cookies in your browser settings; however, some features (such as the shopping cart) require cookies to function.

6. Data Retention

We retain order and account data for as long as necessary to fulfill our legal and business obligations (typically 7 years for financial records). You may request deletion of your account data at any time by contacting us, subject to retention requirements.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time

To exercise any of these rights, email sales@phoenixsensors.com.

8. Security

We use industry-standard measures to protect your data, including SSL encryption for all data transmitted on our site. Payment card data is processed by our payment processor and is not stored on our servers.

9. Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.